Terms & Conditions
These terms and conditions relate to all BUYERS of any cakes, pies, tarts, or treat boxes from BSweet's Pie & Cake Company.
1. All sales are final.
2. Due to the tedious, nature of our products and services, we are unable to provide refunds or exchanges for orders unless we are clearly at fault (i.e. wrong information such as birthday, misspelled name, wrong photo. etc.). To prevent any mishaps during the process of any orders we will ask for buyers to verify information.
3. IMPORTANT: If BUYER orders from our menu it is the BUYER's responsibility to ask any detailed questions and give specific details to the order. By doing this it will help BSweet's Pie & Cake Co to determine if we are willing to accept the BUYER's order.
4. As for BSweet's Pie & Cake Co, we are assuming to create our cakes and pies based on our recipes and designs unless the BUYER asks for a specific request. In addition, BSweet's Pie & Cake Co. creates free-style designs.
5. If BUYER has any queries or needs to make any changes to an order please contact BSweet's Pie & Cake Co immediately.
If you wait until your order is prepared we cannot undo your initial order.
6. BSweet's Pie & Cake Co reserves the right to change the design at any point if circumstances beyond our control compromise the quality of the finished product.
7. If the cake or products are collected from us, we cannot be held liable for any damages to the cake or products once the BUYER has received it.
8. BSweet's Pie & Cake Co is not responsible for goods that the BUYER places outside. The goods are liable to react to the temperature. In hot or humid weather, sugar decorations may melt or damage to Goods.
9. We advise that any products containing dairy should be refrigerated.
10. If you have a complaint or concerns after receiving the Goods, please email us at [email protected]
Evidence of any faults, damages, or discrepancies should be included.
PRODUCT INFORMATION
The images on the website are examples of our cakes. All our products are handmade and can be ordered in different sizes from those shown on the website, your cake may have variations from the website image.
NON-EDIBLE INGREDIENTS AND DECORATIONS
Our Goods may contain non-edible ingredients or decorations, such as plastic dowels in tiered cakes or wires in some flowers these things must be removed before serving and eating.
ALLERGIES AND SPECIAL DIETARY REQUIREMENTS
It is the responsibility of the BUYER to discuss any allergies or special dietary requirements with us before ordering from our menu. Our products may not be suitable for those with certain allergies as our kitchen does handle dairy, wheat, and nuts.
RIGHTS TO ALL PHOTOS OF CAKES & PIES
BSweet's Pie & Cake Co keeps the irrevocable and unrestricted right to use and publish photographs of BUYERS cake or pie pictures in which they may be included. For, e.g., advertising, website and internet promotion, photographic contests, public display, cake industry publications, studio display, television advertising, and magazine advertising.
These terms and conditions relate to all BUYERS of any cakes, pies, tarts, or treat boxes from BSweet's Pie & Cake Company.
1. All sales are final.
2. Due to the tedious, nature of our products and services, we are unable to provide refunds or exchanges for orders unless we are clearly at fault (i.e. wrong information such as birthday, misspelled name, wrong photo. etc.). To prevent any mishaps during the process of any orders we will ask for buyers to verify information.
3. IMPORTANT: If BUYER orders from our menu it is the BUYER's responsibility to ask any detailed questions and give specific details to the order. By doing this it will help BSweet's Pie & Cake Co to determine if we are willing to accept the BUYER's order.
4. As for BSweet's Pie & Cake Co, we are assuming to create our cakes and pies based on our recipes and designs unless the BUYER asks for a specific request. In addition, BSweet's Pie & Cake Co. creates free-style designs.
5. If BUYER has any queries or needs to make any changes to an order please contact BSweet's Pie & Cake Co immediately.
If you wait until your order is prepared we cannot undo your initial order.
6. BSweet's Pie & Cake Co reserves the right to change the design at any point if circumstances beyond our control compromise the quality of the finished product.
7. If the cake or products are collected from us, we cannot be held liable for any damages to the cake or products once the BUYER has received it.
8. BSweet's Pie & Cake Co is not responsible for goods that the BUYER places outside. The goods are liable to react to the temperature. In hot or humid weather, sugar decorations may melt or damage to Goods.
9. We advise that any products containing dairy should be refrigerated.
10. If you have a complaint or concerns after receiving the Goods, please email us at [email protected]
Evidence of any faults, damages, or discrepancies should be included.
PRODUCT INFORMATION
The images on the website are examples of our cakes. All our products are handmade and can be ordered in different sizes from those shown on the website, your cake may have variations from the website image.
NON-EDIBLE INGREDIENTS AND DECORATIONS
Our Goods may contain non-edible ingredients or decorations, such as plastic dowels in tiered cakes or wires in some flowers these things must be removed before serving and eating.
ALLERGIES AND SPECIAL DIETARY REQUIREMENTS
It is the responsibility of the BUYER to discuss any allergies or special dietary requirements with us before ordering from our menu. Our products may not be suitable for those with certain allergies as our kitchen does handle dairy, wheat, and nuts.
RIGHTS TO ALL PHOTOS OF CAKES & PIES
BSweet's Pie & Cake Co keeps the irrevocable and unrestricted right to use and publish photographs of BUYERS cake or pie pictures in which they may be included. For, e.g., advertising, website and internet promotion, photographic contests, public display, cake industry publications, studio display, television advertising, and magazine advertising.